Refund Policy for
T. Edwards & Associates
At T. Edwards & Associates, we strive to ensure our clients are completely satisfied with our services. Our refund policy is designed to be clear, fair, and in compliance with all applicable laws and regulations. Here’s how we handle refunds:
Refund Policy Overview:
Visibility and Access:
Our refund policy is visible across all pages of our website, including the footer and individual service pages, to ensure easy access and transparency.
Eligibility for Refunds:
Refund requests can be made if the service provided does not match the description or if the service was not received as agreed upon.
Request Process:
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To request a refund, please contact our customer service team within 30 days of the service date.
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Provide your name, contact information, and a brief description of the issue.
Commitment to Excellence:
Offering refunds or additional support is part of our commitment to maintaining a good reputation and ensuring client satisfaction.
Resolution Options:
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Depending on the situation, we may offer a full or partial refund, or provide additional assistance to resolve the issue.
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In cases where the service does not meet expectations due to our error, a full refund will be issued.
Customer Satisfaction:
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Our goal is to keep our clients happy. If an issue arises, we will work with you to find the best solution, even if the mistake was on the client’s part.
Compliance:
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This refund policy complies with all relevant laws and regulations to protect both our clients and our business.
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For any questions or to initiate a refund request, please contact our customer service team at team@t-edwards.net We are here to help and ensure your experience with T. Edwards & Associates is positive and satisfactory.
Thank you for choosing T. Edwards & Associates.